Create tickets from vulnerabilities

Last updated: June 25, 2026

Use this article when you want to create a Jira or Linear ticket from a Cysmiq vulnerability and track remediation outside Cysmiq.

What to check first

  • Confirm a ticketing integration is connected in Settings, then Integrations.

  • Open the vulnerability you want to track.

  • In the sidebar, open Ticketing.

  • Select Create Ticket.

Create ticket dialog showing integration selection, summary, and description fields.
The ticket dialog pre-fills summary and description fields.

Ticket fields

  • Summary and Description: prefilled from the vulnerability and editable before creation.

  • Tags: available under advanced options.

  • Jira: supports project key and issue type overrides.

  • Linear: supports team key, team ID, and state ID overrides.

After creation

  • The linked ticket appears in the vulnerability Ticketing panel.

  • The panel shows provider and status information when available.

  • If no ticketing integration is active, Cysmiq shows a placeholder instead of the create action.

Canonical docs

For the maintained reference, see Tickets and Create tickets.

Contact support if

  • The Create Ticket action is missing even though a ticketing integration is connected.

  • Ticket creation fails or creates a ticket in the wrong destination.

  • The linked ticket status does not update in Cysmiq.